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Proposal for Paint Producers to Improve the

Quality of Retail Surface Preparation Advice

Prepared by Tom Neltner of Improving Kids’ Environment on March 17, 2002 and Presented to the Architectural Coatings Committee of the National Paint and Coatings Association on March 18, 2002

Word Version

Goal:    Enure that retail customers and contractors receive competent advice regarding surface preparation where lead-based paint may be present.  Specifically, in pre-1978 housing and child-occupied facilities, the advice should include recommendations that:

1.                  Lead-safe work practices be used whenever lead-based paint is known or presumed to be present;

2.                  Customers of stores or contractors receive EPA “Protect Your Family from Lead in Your Home” pamphlet;

3.                  A risk assessment be done when children may be present in the home or facility and dangerous work practices have been or may be used; and

4.                  A lead inspection be done to identify where the lead-based paint may be located especially in a home or facility built between 1960 and 1978.

 

Text Box: Retail Stores Controlled by Paint Producer Train Store Clerks: (2 hours in-store) 1. Review “Ten Questions” Handout; 2. Review HUD Field Guide; 3. Take HUD On-Line Visual Assessment Training; and 4. Take on-line test offered by NPCA. Monitor Store Clerks: 1. Performance appraisals; and 2. Periodic phone surveys using “Ten Questions” of clerks by research firm. Modify Product Line: 1. Add lead-safe work practices supplies; 2. Put caution signs near supplies used in dangerous work practices; and 3. Post signs and brochures to help customers understand hazard. Text Box: Contractor Sales Controlled by Paint Producer Train Sales Reps: (4 hours in field) 1. Take HUD-approved lead-safe work practices course; and 2. Same training as retail store clerks including on-line test offered by NPCA. Monitor Sales Reps: 1. Performance appraisals; and 2. Periodic phone surveys using “Ten Questions” of reps by research firm. Modify Product Line: 1. Add lead-safe work practices supplies. Special Services: 1. Periodically offer as needed a HUD-approved lead-safe work practices training for contractors. Text Box: Retail Stores Controlled by Third Party Recommend Training for Store Clerks: 1. Review “Ten Questions” Handout; 2. Review HUD Field Guide; 3. Take HUD On-Line Visual Assessment Training; and 4. Take on-line test offered by NPCA. Monitor Stores: 1. Periodic phone surveys using “Ten Questions” by research firm; and 2. Report results to store owner. Suggest Store Changes: 1. Add lead-safe work practices supplies; 2. Put caution signs near supplies used in dangerous work practices; and 3. Post signs and brochures to help customers understand hazard.